Privacy Policy

Privacy policy

We are committed to protecting your privacy.


How do we collect information?

We will obtain personal information from you when you enquire about our activities, register with us, sign up to e-news, make a donation to us or otherwise provide us with personal information.


What information do we collect?

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, mobile number and credit/debit card details and, if you consent, some personal data. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.


How do we use this information?

Ethnic Origin We will use your personal information to provide you with the information, products or services you have requested, for administration purposes and to further our charitable aims, including our fundraising activities.


Processing of Sensitive Personal Data

1. Ethnic Origin information is requested from prospective employees and volunteers. All such information will be treated as confidential and will be recorded anonymously for monitoring purposes only. On receipt of an application, the Equal Opportunity Monitoring form will be separated from the application form and stored separately to all other application information. This information will be used to assess the diversity of staff and volunteers and to inform decisions required to support the trust’s Equal Opportunity Policy.

2. Monitoring and evaluation data, including monthly statistical returns and reports must preserve the identity of prisoners and ex-offenders. Data which can identify individuals must not be taken away from prisons. Personal data provided by prisoners and ex-offenders for evaluation reports will be subject to separate conditions governing the specific evaluation process and will be used in a way which preserves anonymity.

3. Correspondence from and to prisoners will be stored securely. Information provided to Criminon UK regarding offences will not be recorded or used in any way other than that outlined in section.

4. Testimonials, feedback and quotes provided by prisoners and ex-offenders to Criminon UK are used in a way that does not identify individuals unless Criminon UK has specific permission from an individual to do so. If a prisoner or ex-offenders wishes to withdraw permission for use of a testimonial that identifies them, they should contact the Data Controller.


Retention of Personal Data

Personal data should not be kept for longer than is necessary.



Personal data will be retained for as long as it is relevant for the purposes listed under section 5.1. Personal data held for Friends of Criminon UK will be held for as long as the individual remains a Friend of Criminon UK. Information relating to donations, Gift Aid Declarations and Deeds of Covenant will be retained for as long as required Criminon UK is legally required to do so. At present, this requirement is seven years.



Personal data will be kept for as long as an individual remains a Criminon UK volunteer and for such reasonable time afterwards that it is necessary for us to meet our legal obligation. Contact details will be retained for one year from the date Criminon UK is notified of a volunteer’s resignation to allow Criminon UK to make contact with the volunteer should there be a need to clarify or confirm issues relating to the volunteering activities of the individual. In the case of financial records relating to payment of expenses data will be kept for seven years.

Application forms for prospective volunteers will be kept for a maximum of 14 months and will be used solely for monitoring purposes.



Personal data will be held for the duration of employment and for one year following termination of employment unless there is a legal requirement to retain the data for longer for example payroll data or data relating to accidents or injury at work. A summary employment record will be kept for 10 years from the end of employment.

Application forms for unsuccessful candidates will be held for one year.


Access to Personal Data

Supporters, employees, volunteers, trustees, facilitators, prison staff, prisoners and ex-offenders have the right to access personal data held about them by Criminon UK. This right to access covers both manual records and data held on computerised systems. All requests should be forwarded to the Data Protection officer. Only written requests will be complied with. Information will be gathered from all relevant filing systems and computerised record and supplied in hard copy to the individual. The information supplied should also include an explanation of any codes or terms used.


Disclosure of Personal Data

Personal data may only be disclosed outside of Criminon UK employees, volunteers, supporters and Trustees with the individual’s written consent or where disclosure is required by law.


Web Security

Financial transactions made online to us using this site are via PayPal and are secure.  No one can access your credit card details via the internet.


Will we disclose the information we collect to outside parties?

We will never disclose the information you give to us to outside parties. We may, however, need to disclose your information if required to do so by law.


Use of Cookies

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